Establishing a Web Governance model can be daunting and fraught with internal politics and maneuvering. Once a major Website project is in operational or “steady state” mode, a governance model for content management should also be part of your overall Web strategy and governance planning. For the operational side of Web governance, the following three models are [...]
02.08.2009
Categories: content management, digital practices, governance, info management, reference, web managers, web strategy | Comments Off
11.04.2008
Categories: content, content management, contentology, digital practices, information design, reference, web design, web managers, web strategy, web writing | Comments Off
When developing content, all design elements must be considered: editorial, interactive, visual and accessible. This chart graphically illustrates and elaborates on each of four elements:
10.03.2008
Categories: SaaS, Web 2.0, business, podcasting, social media, social networking, software, trends, usability, user-centred design, web strategy | Comments Off
When most businesses hear about the rise of social media – i.e. blogging, podcasting, social networks such as Facebook – their reactions can be paraphrased as “Interesting, but how is that going to help our business?” or “I don’t want my employees wasting their time socializing on the Web.” With social media, the emphasis is [...]
05.08.2008
Categories: content, contentology, customer experience, digital practices, information design, interaction design, mal practices, navigation design, reference, usability, web analytics, web design, web strategy | 1 Comment
With apologies to Jakob Nielsen’s Top Ten, here are the Top 10 Mistakes in Web Design, from someone who has worked as a Web Manager and Web Strategist for many years: 1. The Web Strategy doesn’t follow the Business Strategy. Whether you’re designing for a Fortune 1000 corporation, a SOHO business, a government agency or [...]