Usability Design
by Garth A. Buchholz | DigitalPractices Media Inc. ISSN 1920-1893
Categories: content management, digital practices, governance, info management, reference, web managers, web strategy | Comments Off

Establishing a Web Governance model can be daunting and fraught with internal politics and maneuvering. Once a major Website project is in operational or “steady state” mode, a governance model for content management should also be part of your overall Web strategy and governance planning.
For the operational side of Web governance, the following three models are compared [...]

Categories: content, digital practices, info management, mal practices, reference, web analytics, web managers | Comments Off

Why we can, and should, preserve content on the Internet
An ocean is never the same body of water because it’s always moving changing, evaporating and being replenished by new rainwater and runoff. Likewise, Internet content is an ocean of information that with content that is evaporating almost as quickly as new content flows into it.
We’ve [...]

Categories: content, content management, contentology, digital practices, information design, reference, web design, web managers, web strategy, web writing | Comments Off

When developing content, all design elements must be considered: editorial, interactive, visual and accessible. This chart graphically illustrates and elaborates on each of four elements:

Categories: content, contentology, customer experience, digital practices, information design, interaction design, mal practices, navigation design, reference, usability, web analytics, web design, web strategy | 1 Comment

With apologies to Jakob Nielsen’s Top Ten, here are the Top 10 Mistakes in Web Design, from someone who has worked as a Web Manager and Web Strategist for many years:
1. The Web Strategy doesn’t follow the Business Strategy.
Whether you’re designing for a Fortune 1000 corporation, a SOHO business, a government agency or a non-profit, [...]

Categories: content, contentology, digital practices, information design, interaction design, navigation design, reference, task flow, usability, user-centred design, web design, web managers, web strategy | Comments Off

In determining site navigation options for Web sites, many Web administrators/developers are satisfied to offer several navigation options to people (e.g. site search + menus + static links) as well as redundant navigation methods (allowing users to choose several ways to arrive at the same content).
However, most people use more than one navigation choice during [...]

Categories: content, contentology, digital practices, information design, meta text, reference, style guide, usability, web writing | Comments Off

1. Print content is structurally and functionally different from online content.  Understand the differences when you write for Web sites. Print is formally written and passively read. It’s linear, narrative, dated and presents a continuous view. Online content is informally written, chunked out, non-linear, interactive, dynamic and current. One involves reading paper, the other involves [...]

Categories: accessibility + ud, digital practices, reference, usability | Comments Off

The downloadabled Universal Design Access Chart was compiled from various Internet sources for the purpose of assembling a wide variety of access issues and barriers that relate to disabilities, yet may also improve the user experience for those who have needs relating to age, education, income, environment or other variables.
Universal Design Access Chart [compiled by DigitalPractices.com]
Also [...]

Categories: digital practices, eBusiness, governance, reference, web analytics, web managers, web strategy | Comments Off

Many Corporate Web sites are developed before the owning organization has signed off on a Corporate Web Strategy, which should act as the governing document for all Internet-driven initiatives.
If Web development isn’t driven by an alignment of sustainable technology, user-driven content and business-driven goals, the corporate Web presence will either fail to meet your business [...]

Categories: content, content management, contentology, eMarketing, eText, information design, reference, style guide, web writing | Comments Off

No more excuses.
If professional communicators want I.T. professionals to give them a little more respect, and quit calling their work “fluff”, they need to start adhering to some clear standards and technical rigor. Yes, communications is also a “technical” craft, even though it’s more often included under the heading of “arts” rather than “science”, and as someone [...]