With apologies to Jakob Nielsen’s Top Ten, here are the Top 10 Mistakes in Web Design, from someone who has worked as a Web Manager and Web Strategist for many years: 1. The Web Strategy doesn’t follow the Business Strategy. Whether you’re designing for a Fortune 1000 corporation, a SOHO business, a government agency or [...]
06.14.2007
Categories: content, contentology, digital practices, information design, interaction design, navigation design, reference, task flow, usability, user-centred design, web design, web managers, web strategy | Comments Off
In determining site navigation options for Web sites, many Web administrators/developers are satisfied to offer several navigation options to people (e.g. site search + menus + static links) as well as redundant navigation methods (allowing users to choose several ways to arrive at the same content). However, most people use more than one navigation choice [...]
01.30.2007
Categories: content, content management, contentology, information design, interaction design, navigation design, usability, user-centred design, web design, web strategy | Comments Off
In January, 2004, I was asked to speak at IQPC’s Content Week conference in Las Vegas, Nevada. The following column is based on my presentation from that event. You take your car into the shop every couple of years to get its front end aligned every couple of years, so why not do the same [...]
12.01.2006
Categories: best practices, information architecture, information design, interviews, navigation design, search, search engine optimization | Comments Off
Every day millions of Internet searchers use Google or other high-speed search engines such as MSN Search. Are all these Googlers just doing the “search lurch”? Try a few key words, click a few search results, and maybe they’ll find what they’re looking for in a few seconds. Or maybe they’ll just give up and [...]