Why we can, and should, preserve content on the Internet
An ocean is never the same body of water because it’s always moving changing, evaporating and being replenished by new rainwater and runoff. Likewise, Internet content is an ocean of information that with content that is evaporating almost as quickly as new content flows into it.
We’ve [...]

With apologies to Jakob Nielsen’s Top Ten, here are the Top 10 Mistakes in Web Design, from someone who has worked as a Web Manager and Web Strategist for many years:
1. The Web Strategy doesn’t follow the Business Strategy.
Whether you’re designing for a Fortune 1000 corporation, a SOHO business, a government agency or a non-profit, [...]

How to put information overload into information overdrive
In 2004, author Lawrence Lessig coined the term “email bankruptcy.” After he spent 80 hours in one week sorting through email that had been in his inbox since January 2002, he concluded that “without extraordinary effort” he would never be able to catch up. So he sent out [...]

Not all sites follow best practices to the letter, but as a usability guy here are some of the peccadillos or minor annoyances I always encounter on the Web: 
Down with the Times New Roman empire! 
Who the hell uses Time New Roman anymore? Not for Web sites, anyway. Ol’ TNR serif may be popular with the digitally [...]