Every day millions of Internet searchers use Google or other high-speed search engines such as MSN Search. Are all these Googlers just doing the “search lurch”? Try a few key words, click a few search results, and maybe they’ll find what they’re looking for in a few seconds. Or maybe they’ll just give up and [...]
12.01.2006
Categories: best practices, information architecture, information design, interviews, navigation design, search, search engine optimization | Comments Off
06.04.2005
Categories: ICT, blogging, business, communications, information design, interviews, social media, technology, web writing | Comments Off
Shel Holtz, ABC (Accredited Business Communicator), is principal of Holtz Communication + Technology, which focuses on helping organizations apply online communication capabilities to their strategic organizational communications. What inspired you to write your latest book, Corporate Conversations? There is a fair amount of literature available on employee communications for communication professionals. But there’s very little [...]
05.31.2005
Jimmy Wales is the founder of Wikipedia and director of the Wikimedia Foundation. He was recently profiled in Wired Magazine. We’ve all read in Wired Magazine and other publications about how you founded Wikipedia. What’s something we didn’t know about how it all began? My daughter was born December 26, and Wikipedia was founded January [...]
08.15.2004
Categories: Internet, content, content management, information design, interviews, usability, web writing | Comments Off
Gerry McGovern has spoken, written and consulted extensively on Web content management issues since 1994. He has written three highly respected books, including Content Critical and The Web Content Style Guide, and is currently working on a fourth. You’ve said that Web designers should think of the Web as a publication and think of themselves [...]
06.15.2004
Categories: Internet, information architecture, information design, information technology, interviews, usability, user-centred design | Comments Off
Jesse James Garrett is author of the landmark information architecture book, Elements of User Experience. He is also the founding partner of Adaptive Path, a user experience consulting company. The Elements of User Experience got its start on your Web site. What are the origins of that book? The model described in the book really [...]
12.15.2003
Categories: best practices, content, content management, content management systems, info management, information technology, interviews, metadata, web design, web management, web strategy | Comments Off
Ann, can you tell us briefly about your professional background, and what led you to co-writing Managing Enterprise Content: A Unified Content Strategy? I have been developing unified content strategies for about 15 years and working with content management systems for about the same period of time. The unified content strategy came about as I [...]