Establishing a Web Governance model can be daunting and fraught with internal politics and maneuvering. Once a major Website project is in operational or “steady state” mode, a governance model for content management should also be part of your overall Web strategy and governance planning.
For the operational side of Web governance, the following three models are compared [...]

Why we can, and should, preserve content on the Internet
An ocean is never the same body of water because it’s always moving changing, evaporating and being replenished by new rainwater and runoff. Likewise, Internet content is an ocean of information that with content that is evaporating almost as quickly as new content flows into it.
We’ve [...]

 A Manifesto of Contentology, vs 1.1
    
   What does “Contentology” mean?

In this Manifesto, Contentology is a coined word that, in its strictest etymology, could mean “the science of content” or “the study of content”. The word “Contentology” is supposed to make people stop and think for a moment, and if it sounds absurd, then we have [...]

How to put information overload into information overdrive
In 2004, author Lawrence Lessig coined the term “email bankruptcy.” After he spent 80 hours in one week sorting through email that had been in his inbox since January 2002, he concluded that “without extraordinary effort” he would never be able to catch up. So he sent out [...]

Ann, can you tell us briefly about your professional background, and what led you to co-writing Managing Enterprise Content: A Unified Content Strategy?
I have been developing unified content strategies for about 15 years and working with content management systems for about the same period of time. The unified content strategy came about as I realized [...]