Web professionals often talk about the challenges of repurposing content, creating Web-friendly content, and adapting content for the Web. This chart outlines some of the differences in a succinct way.
Do you have any other points you’d add to this chart? Let me know and I’ll credit your ideas on this blog if you want.
Download PDF (72 Kb): Usability Differences [...]

1. Arms extend fully around body when giving hugs.
Rating: 10/10  Notes: Somehow this feature still functions effectively when children are adults, and regardless of their expanded height or girth.
2. Visual acuity and sightlines
Rating: 10/10  Notes: Most subjects seemed to have 360-degree vision (“eyes in the back of their heads”), could spot micro stains on shirts [...]

Have you ever been concerned about security on Twitter? You should be.
I’ve tweeted this before on my Twitter pages @usabilitydesign and @socialmediamash, but I have to expand on this issue here because I think it’s going to be something that is going to become an issue for Twitter micro-bloggers.
In case you’re new to Twitter, or not familiar [...]

Establishing a Web Governance model can be daunting and fraught with internal politics and maneuvering. Once a major Website project is in operational or “steady state” mode, a governance model for content management should also be part of your overall Web strategy and governance planning.
For the operational side of Web governance, the following three models are compared [...]

Why we can, and should, preserve content on the Internet
An ocean is never the same body of water because it’s always moving changing, evaporating and being replenished by new rainwater and runoff. Likewise, Internet content is an ocean of information that with content that is evaporating almost as quickly as new content flows into it.
We’ve [...]

Here are 10 general tips on domain names for organizations to consider when shopping for a good domain name to register. Keep in mind these are rules of thumb, and there are often some exceptions to these, but if you research your domain names well before you register them or use them, you’ll spare yourself [...]

When developing content, all design elements must be considered: editorial, interactive, visual and accessible. This chart graphically illustrates and elaborates on each of four elements:

Join our live blog and post your comments, thoughts, biases, ideas, opinions, raves, and inspiration about National Media Day in this live digital conversation.
Join our Live Blog for National Digital Media Day in Victoria, BC on 09.25.08

A clever list of  free* Internet guerilla marketing tactics to help promote your product, service or website instantly: 

Create a Google Gadget.
You can create Google Gadgets such as a countdown timer (to an event), a list (of ideas, suggestions, products, etc), a microblog (what you’re doing or working on) or a YouTube channel (videos about your company, [...]

If everyone thinks telework is a great idea, why aren’t all employers doing it?  
If only we could rise on a weekday morning without having to put on our work clothes, start a cranky car, fight our way through smoggy traffic, pay for expensive parking stalls, then do it all over again at the end of the day. [...]

The often fussily fastidious practices of project management started in the 20th century, when there were notebooks and file folders instead of Macbooks and digital file folders. Here’s a refreshing rethink of project management practices and the new “Action Method” from Scott Belsky of the Behance Network.
10 realizations for productivity & making ideas happen
Our years of research have caused [...]

With apologies to Jakob Nielsen’s Top Ten, here are the Top 10 Mistakes in Web Design, from someone who has worked as a Web Manager and Web Strategist for many years:
1. The Web Strategy doesn’t follow the Business Strategy.
Whether you’re designing for a Fortune 1000 corporation, a SOHO business, a government agency or a non-profit, [...]

(click on thumbnail image above to view full size diagram)

Normally I advise Web Managers not to create new sites with new domain names just because they think it’s the only way to promote new content. You have to be able to rely on your homepage to feature new content, and if your homepage doesn’t change enough, your users may become afflicted with the “Watching [...]

In determining site navigation options for Web sites, many Web administrators/developers are satisfied to offer several navigation options to people (e.g. site search + menus + static links) as well as redundant navigation methods (allowing users to choose several ways to arrive at the same content).
However, most people use more than one navigation choice during [...]

Web analytics practices for intranets are fundamentally different than those applied to Internet sites. Internet analytics ask: Who is using the site? What days of the week and what hours of the day receive the most traffic? What browsers are people using when they visit the site? Why are people visiting the site? With intranets, [...]

1. Print content is structurally and functionally different from online content.  Understand the differences when you write for Web sites. Print is formally written and passively read. It’s linear, narrative, dated and presents a continuous view. Online content is informally written, chunked out, non-linear, interactive, dynamic and current. One involves reading paper, the other involves [...]

Most Web sites would receive a failing grade when it comes to providing transparent, comprehensive and responsive “contact” content.
When Web customers click on a link, that’s an interaction, but when they submit a contact request, that’s a transaction of information – they’re send you their personal “content” and expecting the site to respond accordingly. They’re [...]

The downloadabled Universal Design Access Chart was compiled from various Internet sources for the purpose of assembling a wide variety of access issues and barriers that relate to disabilities, yet may also improve the user experience for those who have needs relating to age, education, income, environment or other variables.
Universal Design Access Chart [compiled by DigitalPractices.com]
Also [...]

Not all sites follow best practices to the letter, but as a usability guy here are some of the peccadillos or minor annoyances I always encounter on the Web: 
Down with the Times New Roman empire! 
Who the hell uses Time New Roman anymore? Not for Web sites, anyway. Ol’ TNR serif may be popular with the digitally [...]

Many Corporate Web sites are developed before the owning organization has signed off on a Corporate Web Strategy, which should act as the governing document for all Internet-driven initiatives.
If Web development isn’t driven by an alignment of sustainable technology, user-driven content and business-driven goals, the corporate Web presence will either fail to meet your business [...]

When I was updating my information on LinkedIn.com, a business networking site that allows professionals to create and expand their own private networks of colleagues, clients and consultants, it occurred to me that in an open Internet environment where it’s hard to know who you can trust (e.g. what used to be called “cold calling” [...]