When most businesses hear about the rise of social media – i.e. blogging, podcasting, social networks such as Facebook – their reactions can be paraphrased as “Interesting, but how is that going to help our business?” or “I don’t want my employees wasting their time socializing on the Web.”
With social media, the emphasis is on interaction, collaboration, and user generated content. Unlike broadcasting or publishing an ad, getting your corporate message out via social media requires an understanding of the technology, an embrace of creativity and innovation, and a willingness to launch your corporate message and your brand identity into the blogosphere (as the world of blogs has been called), then wait to see where it lands.
There are all kinds of “social media consultants” out there selling seminars and books about how your business can benefit from it, but businesses need to look no further than DailySplice.com, a one-year-old social media software startup in Victoria, British Columbia.
Founded in 2007 by a group of business and computer science students at the University of Victoria, the company has developed a product called Splice Station that makes it easy for organizations to record podcasts (a digital recording of an audio or video broadcast delivered over the Internet or downloaded to an iPod) then deliver them on their own websites.
The University of Victoria has two two Splice Stations, one for business podcasts and one that plays Software Engineering podcasts. Vancouver Island’s AbeBooks, recently acquired by Amazon.com, is also using Splice Station to channel audio and video content through a specialized player on its website.
“It’s innovative and easy to use.” says Richard Davies, PR Manager for AbeBooks.com, a Victoria company that was recently acquired by Amazon.com. “Book lovers can find the world’s most interesting book reviews and interviews by visiting the AbeBooks.com website and looking for the Shelfsound logo.”
As if those examples from the world of business and the world of academia weren’t perfect enough illustrations of how social media can be used, another type of organization in Victoria Island has also started podcasting using Splice Station.
The Saanich Police have become perhaps the first police service in Canada to use audio and video podcasts on their website at saanichpolice.ca. Click on “Podcasts” on the homepage and you’ll find links to news and information as it happens (such as a live report about Pat Bay highway traffic) to crime prevention, safety tips, unsolved crimes, media releases and media clips.
The department’s public information officer, Sgt. John Price, says “Podcasting is the fastest growing communication medium in history…the Saanich Police want to be part of that medium.”
This article was originally published in Vancouver Island Business. Garth A. Buchholz is the President and Chief Usability Analystof DigitalPractices Media Inc. (Garth@DigitalPractices.com)